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1. Can I pay my bills online? Which ones?

Yes. You can pay your bills online right from our web page on the Town's website. Just follow the links and you can use your credit or debit card to pay Real Estate taxes, Personal Property taxes, Water/Sewer/Trash bills and Motor Vehicle Excise taxes.

The Town has recently switched to City Hall Systems for online bill payment. This new payment portal offers improved user functionality and ease of use. Visit the Online Bill Payment and Donations page to get started.

2. What bills can be paid at the Treasurer / Collector's office?

We take payments for Real Estate, Personal Property, Tax Title, Water/Sewer/Trash, Motor Vehicle Excise and for municipal lien certificates.

3. What methods of payment are accepted?

We accept personal checks or cash at the Treasurer/Collector’s office in Town Hall. Taxpayers can pay online through the town’s website using a credit or debit card (fee based on amount paid). Delinquent excise tax payments cannot be made at Town Hall.

4. Where can I mail my payments?

Taxpayers can mail their payments to the lockbox address on the remit-to portion of their bill, or to Town Hall, Attention: Tax Collector, 41 South Main Street, Randolph, MA 02368.  Please do not mail cash. If you use your bank’s online bill-pay, please mail payments directly to the Town Hall and be sure all information on your bill-pay system is correct for that bill.

5. Can I leave my payment at the Town outside of regular business hours?

Yes. Payments can also be left in the dropbox that is located on the driveway in front of Town Hall.  Make sure that your account number is included so that your payment can be properly applied. Please do not leave cash in the dropbox.

6. What is a water lien?

Unpaid Utility bills for the prior fiscal year are moved to the current year tax bill in mid-December. The lien and a $50 lien fee are split equally between the tax bills that are due February 1st and May 1st.

7. How often are Randolph residents billed for Water / Sewer and Trash?

Utility bills are issued quarterly.

8. How often are Randolph taxpayers billed for Real Estate and Personal Property taxes?

These tax bills are quarterly. The Town mails the preliminary bills that are dated July 1st and October 1st at the end of each June. The actual bills that are dated January 1st and April 1st are mailed by the Town at the end of each December.

9. Where can I pay past-due Motor Vehicle Excise tax?

Past-due Excise tax bills can be paid online via the Town’s website. For immediate clearance of marked bills, payments in cash can be made at the Deputy Collector’s Office in Brockton City Hall Monday through Friday from 8:30 am to 4:30 pm.