Tenant Resources

Are you a resident in need of assistance or support related to an issue with your apartment or housing?

Send a message to tenantsupport@randolph-ma.gov

The following resources are being provided as an example of resources available in the region. These third party resources may change and additional resources may be available.

Randolph-Specific Resources

Randolph Health Department: https://www.randolph-ma.gov/341/Health-Department

Resilient Randolph Fund (if you are having trouble paying your rent): https://unitedwaymassbay.org/covid-19/local-funds/randolph/

Town of Randolph Social Workers: https://www.randolphicc.com/resources

Housing Navigator (alternative options): housingnavigatorma.org

Emergency Housing Assistance Provider - Neighborworks RAFT: https://nhsmass.org/apply-for-raft/

Help Navigating Laws (chat with a law librarian): https://www.mass.gov/service-details/chat-or-text-with-a-law-librarian

Tenant Resources

Tenant Rights, Laws and Protection in Massachusetts https://www.hud.gov/states/massachusetts/renting/tenantrights

Tenants’ Rights in Massachusetts Private Housing https://www.masslegalhelp.org/legal-tactics

Massachusetts Tenant Rights https://www.mass.gov/info-details/tenant-rights

The Attorney General’s Guide to Landlord and Tenant Rights https://www.mass.gov/guides/the-attorney-generals-guide-to-landlord-and-tenant-rights

Tenant Rights and Responsibilities in Massachusetts https://boston.curbed.com/2020/3/24/21192158/tenant-rights-boston-massachusetts

Tenant Rights and Responsibilities in Massachusetts https://www.wpi.edu/sites/default/files/inline-image/Student-Experiences/International-House/Tenants%20Rights%20and%20Responsibilities%20Summary%20Handout.pdf

Tenant Rights in Massachusetts https://www.masslegalservices.org/content/tenant-training-bbt

Boston Tenant Coalition http://www.bostontenant.org/tenant-rights/organizing-manual/chapter-5-unhealthy-conditions/

FAQ’s in Public Housing https://www.bostonhousing.org/en/For-Public-Housing/Resources/FAQ.aspx#Grievances%20and%20Appeals

Filing Grievances in Massachusetts Public Housing https://www.masslegalhelp.org/housing/grievances

Landlord Advocacy: https://vlpnet.org/

Tenant Advocacy: Massachusetts State Sanitary Code Chapter II https://www.mass.gov/regulations/105-CMR-41000-minimum-standards-of-fitness-for-human-habitation-state-sanitary-code-chapter-ii

Tenant/Landlord Housing Mediation: Tenants’ Rights in Massachusetts-Private Housing https://www.mlri.org/publications/tenants-rights-in-massachusetts-private-housing/

Massachusetts Law Reform Institute-Housing Advocacy https://www.mlri.org/advocacy-issue/housing/

Volunteer Lawyers Project: https://vlpnet.org/get-help/

Mass Legal Help-Housing Resources https://www.masslegalhelp.org/housing

Massachusetts Legal Assistance Corporation https://mlac.org/help/

Legal Resource Finder https://masslrf.org/en/home

Finding Legal Help https://www.mass.gov/service-details/finding-legal-help

Tenant Rights in Public Housing https://www.masslegalhelp.org/housing/tenants-rights-in-public-housing

Legal Assistance in Massachusetts https://www.mass.gov/legal-assistance

Free Legal Answers https://mass.freelegalanswers.org/otherhelp

Legal Resource Finder https://www.masslegalservices.org/content/how-use-legal-resource-finder

Legal Services in Massachusetts https://disabilityinfo.org/fact-sheet-library/legal/legal-services-in-massachusetts/

Legal Answers Online https://vlpnet.org/get-involved/legal-answers-online/

Eviction Resources

Tenancy Preservation Program within Massachusetts Housing Courts https://www.mass.gov/info-details/tenancy-preservation-program

Eviction Self-Help Forms and Letters https://www.masslegalhelp.org/housing/evictions-court-forms

Fair Housing Resources

Fair Housing and Public Rights https://www.metrohousingboston.org/what-we-do/fair-housing-civil-rights-help/filing-a-complaint/

Public Housing Grievance Process https://www.masslegalhelp.org/housing/lt3-your-grievance-process.pdf

Reasonable Accomodations: https://www.masslegalhelp.org/housing/finding/accommodations

Know Your Rights-Source of Income Discrimination https://www.mass.gov/doc/source-of-income-discrimination-faqs/download

File a Housing Discrimination Complaint https://www.mass.gov/orgs/massachusetts-commission-against-discrimination

U.S. Department of Housing and Urban Development-Fair Housing and Equal Opportunity https://www.hud.gov/program_offices/fair_housing_equal_opp/online-complaint

Housing Hub's Resource Line for Assistance with Tenant Housing Related Matters - ResourceLine@MetroHousingBoston.org or (617) 425-6700

Fair Housing Project through Metro Housing Boston - fairhousing@metrohousingboston.org or (617) 425-6681

Application for Section 8 Mobile Voucher Program - https://gosection8.com/MassCWL

Application for Public Housing in Massachusetts - https://publichousingapplication.ocd.state.ma.us/

Resources for Residents over the Age of 60

Greater Boston Legal Services - GBLS provides free legal assistance to low-income consumers over the age of 60 (on non-criminal) matters such as eviction, subsidized housing issues, etc. - http://www.gbls.org or (800) 323-3205

Attorney General's Office Consumer Support - Statewide hotline staffed by volunteers who can help find answers to your questions and assist with landlord, tenant and housing issues, etc. - Elder Hotline (888) 243-5337

South Shore Elder Services: Call (781) 848-3910 or https://sselder.org/

Volunteer Lawyers Project: https://vlpnet.org/get-help/